WilmerHale State Prison Review
A $10 million report confirmed what incarcerated New Yorkers have said for decades, and New York's own union contract is exactly why almost nothing happens to the officers who hurt them.

A state-commissioned 277-page review by WilmerHale, released the eve of the July 4 holiday, found New York's prison system runs on chronic understaffing, a culture of fear, and an arbitration process that shielded officers who abused incarcerated people from almost any consequence. [24] Between 2023 and 2024, DOCCS sought to fire 8 officers for inmate abuse; arbitrators upheld zero of the terminations, with four officers facing no discipline at all. [24] Investigators found that Black incarcerated people are treated worse by the mostly white correction officer workforce, with former officers describing colleagues who openly used racial slurs and "had hate." [24] The $10 million no-bid review was ordered by Gov. Hochul after officers beat Robert Brooks and Messiah Nantwi to death within three months of each other. [24]
“If a correction officer said good morning to an incarcerated individual in max, they'd call the correction officer an 'inmate lover,'”
“They would refer to the Black inmates as pieces of shit. They didn't like Blacks. They had hate.”
“DOCCS ignored reports like these for decades before they tortured and murdered Robert Brooks.”
- 4,758statewide instances of pepper spray use in 2024, up from 124 in 2015 [24]
- Fewer than 50of nearly 1,200 excessive-force complaints substantiated by DOCCS in 2025 [24]
- 0 of 8officer terminations upheld by arbitrators in 2023–2024 inmate-abuse cases [24]
- $10 millioncost to taxpayers of the no-bid WilmerHale contract [24]
- Sep 1971The Attica uprising left 43 dead; New York promised prison reforms that a 2016 Marshall Project investigation found were never fully implemented
- Nov 2024Officers beat Robert Brooks to death at Marcy Correctional Facility; the killing was captured on video [24]
- Feb 2025Messiah Nantwi died from a second officer beating; thousands of guards launched a three-week wildcat strike when some faced criminal charges [24]
- TodayWilmerHale's review concluded "insufficient training, weak accountability, and staffing levels that have collapsed" produced the killings, the report says they were not isolated acts by a few bad actors [24]




