The B-HEARD Promise
Five years and a mayoral election after New York City promised to take mental health calls away from the police, officers still show up more than 93 times out of 100.

B-HEARD handles fewer than 7% of the city's 149,000+ annual mental-health 911 calls, five years in, and Mamdani's first budget adds zero new dollars to the program [34]. He opened a $260 million Office of Community Safety, covering violence prevention and domestic violence alongside mental-health response, a fraction of the $1.1 billion he pledged on the campaign trail; B-HEARD is now fully operated by NYC Health + Hospitals after Mayor Adams transferred control from a joint FDNY-HHC model in late 2025 [34]. After NYPD shot 22-year-old Jabez Chakraborty during a mental-health crisis in January, the administration's response was that new office, not new resources for the alternative program itself [34].
“We were asking for help. We were not asking for the police to come.”
“When New Yorkers are experiencing behavioral health crises, they should be met with trained health professionals who can respond appropriately and connect them to ongoing care.”
- 149,000+mental-health emergency calls to the NYPD per year [34]
- <7%handled by B-HEARD, five years after the program launched [34]
- 24people killed in NYPD mental-health encounters since 2015 [34]

